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Thousands of people in Northumberland invited to help NHS trial new cancer testAdvice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.Response -
Our work with the Hospital Trust is helping to raise awareness of what a kinship carer is with staff which has resulted in a better patient experience for those children visiting the service.
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Our work with the local Hospital Trust has helped them to better understand the needs of patients from the Bangladeshi community, address some of the communication issues they face and ultimately improve the treatment and care of patients in general.Advice and Information -
Do you know about your rights to language support in NHS settings?Report -
This report covers the views of those individuals who responded to our survey which looked at Carers and the Impact of COVID-19.Report -
Find out what was discussed at our 2022 board meetings.Advice and Information -
Your quick guide to making the right health and care choices in SunderlandReport -
We are pleased to present our annual report for 2021-2022News -
We demonstrate how we have successfully campaigned for accessibility improvements to national breast screening programmeAdvice and Information -
Care homes offering day and holiday respite services in SunderlandNews -
A patient and carer resource for members of the public who have experienced a fragility fractureResponse -
Members from the Bangladeshi community told us that the subject of cancer was something that wasn’t often talked about within the community and many people had very little awareness of cancer signs and symptoms.Response -
Our partnership work has helped local social care service providers adapt services to better meet the needs of its customers.Response -
Thanks to feedback from a local charity who supports those families most in need we were able to support services to introduce emergency provisions plan to address the issue.Easy read breast screening recall letters now available for all patients who require them nationally
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We demonstrate how self-advocacy works in joint appeal for easy access to breast servicesNews -
New deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.Advice and Information -
Confused about Long Covid? Find out the common symptoms and when to get support.Advice and Information -
It’s easy to feel isolated and alone when struggling with Long Covid, but we are here to help to you find the support and treatment you need.News -
Guidance on getting an extra payment to help with the cost of living if you’re entitled to certain benefits or tax credits.Advice and Information -
Here you will find information on what choices are available to NHS patients in the NHS FrameworkResponse -
Through our Organ Donation Campaign and event we aimed to get people talking to their loves ones about organ donation and having open conversationsAdvice and Information -
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.Report -
This report covers people’s experiences of receiving their COVID-19 vaccineAdvice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.
