Access to primary care - patient perspective

This report covers the findings from our engagement with members of the public when interviewed about their use of and access to Primary Care Services.

Summary

Working in collaboration with the North East and North Cumbria Integrated Care Board (NENC ICB) and Sunderland City Council, we designed and conducted a piece of research involving individuals living in some of the most deprived areas of Sunderland (as identified by the Index of Multiple Deprivation), and those who face greater health inequalities. 

The focus of the work was to discover barriers individuals might face in accessing Primary Care services, and what could be changed or improved to reduce these barriers.

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Access to primary care - patient perspective

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