Sunderland Royal Hospital – Nutrition and hydration patient feedback
Summary
Across South Tyneside and Sunderland NHS Foundation Trust, feedback and findings gained from Adult Inpatient Surveys and the Friends and Family feedback tool have indicated patient experience of mealtimes could be better. In response to this feedback, the Head of Quality Improvement based within the Trust, has set up a quality improvement project group aimed at improving patient’s experience at mealtimes.
The Trust asked Healthwatch South Tyneside and Healthwatch Sunderland to support the work, by obtaining patient feedback to provide valuable information that could aid the development of improvements of both nutrition and hydration and overall mealtime experiences for patients.
Downloads
Following the publication of our report we received this response from the Rob Common, Head of Quality Improvement, at South Tyneside & Sunderland NHS Foundation Trust (STSFT):
I am writing to you formally to confirm receipt of the survey recently carried out by Healthwatch Sunderland, on Wards B22 and E52 on the Sunderland Royal Hospital site throughout December 2023.
The report will be discussed by STSFT Nutrition and Hydration Steering Group (N&HSG).
The Steering Group will discuss the results and recommendations and consider which recommendations should be added to the current plan for improvement. Any agreed actions will be monitored by the N&HSG Group.
I would like to thank Healthwatch Sunderland for the continued support and partnership.
