Sunderland Royal Hospital – Nutrition and hydration patient feedback
This report covers the findings from our visits to Sunderland Royal looking specifically at food and drink on a selection of wards
Summary
Across South Tyneside and Sunderland NHS Foundation Trust, feedback and findings gained from Adult Inpatient Surveys and the Friends and Family feedback tool have indicated patient experience of mealtimes could be better. In response to this feedback, the Head of Quality Improvement based within the Trust, has set up a quality improvement project group aimed at improving patient’s experience at mealtimes.
The Trust asked Healthwatch South Tyneside and Healthwatch Sunderland to support the work, by obtaining patient feedback to provide valuable information that could aid the development of improvements of both nutrition and hydration and overall mealtime experiences for patients.
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