Sunderland Royal Hospital TOPIC wards patient feedback
Summary
In July 2020 South Tyneside and Sunderland NHS Foundation Trust launched a new initiative which aimed to improve the care and experience of older patients in hospital.
The Older People’s Improvement Collaborative (TOPIC) was developed due to the recognition that it is difficult to recruit and retain nurses into the speciality of older people’s nursing.
The Trust asked Healthwatch South Tyneside and Healthwatch Sunderland to support the TOPIC programme by obtaining patient, family and carer and staff feedback to provide valuable information that could aid the development of improvement initiatives in older people’s care.
Downloads
Following the publication of our report we received this response from the Rob Common, Head of Quality Improvement, Chair TOPIC, at South Tyneside & Sunderland NHS Foundation Trust:
I am writing to you formally to confirm receipt of the survey recently carried out by Healthwatch Sunderland, on Wards B21, E51, E52, E53, E56 and F61 on the Sunderland Royal Hospital site throughout August and September 2023.
The report will be presented to The Older Persons Improvement Collaborative (TOPIC) Steering Group.
The Steering Group will discuss the results and recommendations and consider which recommendations should be added to the current plan for improvement. Any agreed actions will be monitored by the TOPIC Steering Group.
I would like to thank Healthwatch for the continued support and partnership.
