Dairy Lane Care Centre

Our ‘care home life – what it’s really like’ reports highlight residents, family and friends, staff and manager’s views to give people looking for a suitable care home a real sense of what a care home may be like to live in.

Summary

We have visited Diary Lane Care Centre, the visits were carried out by Healthwatch Sunderland staff and volunteers who are trained so that they can effectively capture the resident’s experience.

At the visits residents were asked a range of questions via a set questionnaire. The questions were designed to reflect the objectives of the visit. Observations were made on the physical environment and staff/resident interaction etc.

Downloads

View our Diary Lane Care Centre reports

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