Recovery at Home Sunderland
What is Recovery at Home
Recovery at Home is the new name for the teams that care for people who need urgent help in the community.
They can help you or your loved one to stay well and remain at home. This includes nursing and residential care homes. Their team is made up of:
- Nurses
- Health care assistants
- Physiotherapists
- Occupational therapists
- Social care professionals
What does the service do
Their team will help you at home if you or someone you care for, suddenly feels unwell or has a condition that has gotten worse and needs urgent treatment or support.
This could be for things like:
- Breathing problems, COPD
- Worsening symptoms of a long-term condition
- Stomach pain that is getting worse
- Water infections and blocked catheters
- A fall or trouble moving around
- Serious cuts and wounds
- A breakdown in care, i.e. if your usual carer is no longer able to support you
Who can use the service?
You must be over the age of 18. You must also be registered with a Sunderland GP practice and live in Sunderland. If you are under 18 or have a serious or life-threatening illness or injury, please call 111 or 999.
How to contact them
Call them on
0191 561 6666
The team can be contacted, 24 hours a day, 365 days a year.
A member of their team will ask you questions about your condition. This will help them to understand what is going on and get you the care that you need, quickly.
The team will either give you advice over the phone or, if needed they will arrange for a member of the team to visit you at home. If a home visit is needed, they will give you an idea of what time the team will arrive.