Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look and see how people's views are impacting the decisions made by NHS and social care leaders.
News and views
Carers influencing change
Local carers influence change within the Bladder & Bowel Service
Response
Care Quality Commission - State of Care report
Read the CQC's report on the state of health care and adult social care in England 2023/24
News
Being able to share experiences, that may help in influencing change/making improvements, is for me, one of the many benefits of volunteering for Healthwatch Sunderland.
Latest reports and publication
Access to primary care - patient perspective
This report covers the findings from our engagement with members of…
Find out more
Advice and information
Referrals and your right to choose
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
What is an NHS and Care Volunteer Responder, and how can I access this service?
Did you know Volunteer Responders can help you access support and services such as collecting prescriptions and shopping delivery?
How can your pharmacy help you?
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.