1. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  2. Enter & view, extra care schemes - 2016 & 2017

    Report -

    The purpose of this report was to gain an understanding of how the recommendations from the original Sunderland Extra Care Schemes Report have been implemented.

  3. Sunderland Community equipment services - 2018

    Report -

    Read our report on service users views of Sunderland Care & Support, Sunderland equipment services.

  4. Do you need help finding a care home

    Advice and Information -

    Choosing a care home can be difficult.

  5. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  6. COVID-19: What you need to know when visiting a care home

    Advice and Information -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  7. Making social care services more culturally inclusive

    Response -

    Our partnership work has helped local social care service providers adapt services to better meet the needs of its customers.

  8. Disabled people report being blocked from NHS care due to poor communications

    News -

    New deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.

  9. Warm Spaces, Sunderland City Council

    News -

    Sunderland City Council launches Warm Spaces

  10. Government to legally make visiting a part of care

    News -

    People in care homes and hospitals will be able to have visitors in all circumstances under law amendment.

  11. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  12. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  13. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  14. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  15. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  16. Getting the most out of the virtual health and care experience

    Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  17. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.