1. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  2. Enter & view, extra care schemes - 2016 & 2017

    Report -

    The purpose of this report was to gain an understanding of how the recommendations from the original Sunderland Extra Care Schemes Report have been implemented.

  3. Sunderland Community equipment services - 2018

    Report -

    Read our report on service users views of Sunderland Care & Support, Sunderland equipment services.

  4. Do you need help finding a care home

    Advice and Information -

    Choosing a care home can be difficult.

  5. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  6. COVID-19: What you need to know when visiting a care home

    Advice and Information -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  7. Making social care services more culturally inclusive

    Response -

    Our partnership work has helped local social care service providers adapt services to better meet the needs of its customers.

  8. Disabled people report being blocked from NHS care due to poor communications

    News -

    New deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.

  9. Warm Spaces, Sunderland City Council

    News -

    Sunderland City Council launches Warm Spaces

  10. Government to legally make visiting a part of care

    News -

    People in care homes and hospitals will be able to have visitors in all circumstances under law amendment.

  11. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  12. 2019 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2019 board meetings.

  13. Meetings in public policy

    Report -

    Guidelines for members of the public who would like to attend our Board meetings as observers

  14. 2020 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2020 Board meetings.

  15. 2021 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2021 board meetings.

  16. Enter and view policy

    Report -

    Here is our guide to enter and view; Healthwatch Sunderland's powers to access health and care services

  17. Our annual report 2013-2014

    Report -

    We are pleased to present our annual report for 2013-2014

  18. Our annual report 2014-2015

    Report -

    We are pleased to present our annual report for 2014-2015

  19. Our annual report 2015-2016

    Report -

    We are pleased to present our annual report for 2015-2016

  20. Our annual report 2016-2017

    Report -

    We are pleased to present our annual report for 2016-2017

  21. Our annual report 2017-2018

    Report -

    We are pleased to present our annual report for 2017-2018

  22. Our annual report 2018-2019

    Report -

    We are pleased to present our annual report for 2018-2019

  23. Our annual report 2019-2020

    Report -

    We are pleased to present our annual report for 2019-2020

  24. Code of conduct policy

    Report -

    Read our code of conduct policy

  25. Complaints policy

    Report -

    Read our complaints policy

  26. Decision making policy

    Report -

    Read our decision making policy

  27. Register of interest policy - January 2023

    Report -

    Read our register of interest policy

  28. Our annual report 2020-2021

    Report -

    We are pleased to present our annual report for 2020-2021

  29. Whistleblowing policy

    Report -

    Read our whistleblowing policy

  30. Volunteer policy

    Report -

    Read our volunteer policy

  31. Safeguarding policies

    Report -

    Read the safeguarding adults and safeguarding children's policies

  32. 2022 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2022 board meetings.

  33. Our annual report 2021-2022

    Report -

    We are pleased to present our annual report for 2021-2022

  34. Introducing our new Chair

    News -

    We are excited to have Debbie Burnicle as our new Chair.

  35. Your experiences of the COVID-19 vaccination programme

    Report -

    This report covers people’s experiences of receiving their COVID-19 vaccine

  36. Healthwatch England - Annual Report 2021-22

    News -

    Download Healthwatch England's Annual Report to Parliament

  37. Our annual report 2022-2023

    Report -

    We are pleased to present our annual report for 2022-2023

  38. Hospital Discharge Report 2023

    Report -

    This report covers people’s experiences of being discharged from Sunderland Royal Hospital.