1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  4. Enter & view, Sunderland Eye Infirmary, 2016

    Report -

    Having received positive feedback from a number of service users of Sunderland Eye Infirmary we decided to carry out an enter and view visit to discover what they thought made it a good service.

  5. Report on Call for Evidence: Elderly Hospital Care, Hospital Discharge & Dementia Identification

    Report -

    This report covers the findings that the Healthwatch Sunderland staff found around concerns over hospital discharge, elderly hospital care and dementia identification.

  6. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  7. NHS trial new cancer test

    News -

    Thousands of people in Northumberland invited to help NHS trial new cancer test

  8. Discharge to access carer survey

    News -

    If someone you care for has recently been discharged from either South Tyneside District Hospital or Sunderland Royal Hospital they would like to hear from you.

  9. New international nurses welcomed to Trust

    News -

    New NHS staff welcomed to the North East as Trust looks to keep international talent here in our region

  10. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  11. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  12. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  13. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  14. Getting the most out of the virtual health and care experience

    Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  15. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.