Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.Report -
This report highlights the feedback gained from patients of Dr Singh's surgeries at Spingwell House and Harraton.Report -
Having received positive feedback from a number of service users of Deerness Park GP Practice we decided to carry out an enter and view visit to discover what they thought made it a good service.Report -
Read our Patient Participation Groups guide.Report -
Read our report on the Sunderland GP Alliance Medical Practice telephone system.Report -
Read our report on Dr Bhate & Partners GP PracticeReport -
Read our report on the New Washington Medical Group mergerReport -
Read our report on the feedback we received on the Sunderland GP Extended Access service.Advice and Information -
Wound care hubs across the city of SunderlandAdvice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.Advice and Information -
If you need to see a GP in the evening, at weekends or on bank holidays, Sunderland's Extended Access Service can help.News -
Six golden rules video to help patients have follow up conversations with their GP after being recommended to take medication by mouth for osteoporosisAdvice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.Report -
This report covers people's experiences of accessing their GP practiceNews -
Access to the Sunderland GP enhanced service over Christmas and New YearNews -
Find your nearest open pharmacy during the August Bank Holiday. These are opening times for bank holidays only.Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.Advice and Information -
Being diagnosed with dementia can be a big shock, and it can be hard to know what to do next. Take a look at our guide to find out what support you should receive.Advice and Information -
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
News -
Take part in a project about the impact of COVID-19 on carers of loved ones with severe disabilities and/or learning disabilityAdvice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.Response -
Our work with the Hospital Trust is helping to raise awareness of what a kinship carer is with staff which has resulted in a better patient experience for those children visiting the service.
News -
If someone you care for has recently been discharged from either South Tyneside District Hospital or Sunderland Royal Hospital they would like to hear from you.Report -
This report covers the views of those individuals who responded to our survey which looked at Carers and the Impact of COVID-19.
