1. Our annual report 2020-2021

    Report -

    We are pleased to present our annual report for 2020-2021

  2. Social care complaints

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    Find out where to start if you have a problem with an Adult and Children's Social Care Services.

  3. NHS complaints

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    Find out where to start if you have a problem with an NHS Service, e.g. GP practice, dental practice, pharmacy or optician service etc.

  4. Need help and support to make your complaint?

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    Tips, Tools and organisations that will help and support you with your complaint

  5. Mental health services complaints

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    Find out where to start if you have a problem with a mental health service.

  6. Our Executive Board Meeting

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  7. Our Executive Board Meeting

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  8. Our Executive Board Meeting

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  9. Maternity support during COVID-19

    Advice and Information -

    Read about how coronavirus could affect you, your baby and your pregnancy care.

  10. Sunderland People First - Learn and Share Together (LAST)

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  11. Diabetes UK - Friends of the North virtual meet up

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  12. Your experience of the COVID-19 vaccination programme - May / June 2021

    Report -

    Read our report on what you told us about your experiences of the COVID-19 vaccination programme.

  13. Health & Wellbeing Meet & Greet at Roker

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  14. What should happen when you're diagnosed with dementia

    Advice and Information -

    Being diagnosed with dementia can be a big shock, and it can be hard to know what to do next. Take a look at our guide to find out what support you should receive.

  15. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  16. Youthwatch Sunderland

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  17. Supporting the hospital to improve stays for patients from the Bangladeshi community

    Response -

    Our work with the local Hospital Trust has helped them to better understand the needs of patients from the Bangladeshi community, address some of the communication issues they face and ultimately improve the treatment and care of patients in general.

  18. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  19. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.

  20. The Little Orange Book

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    Expert advice on helping babies and young children when they're poorly

  21. Important Information - The Urgent Treatment Centre is moving

    News -

    The Urgent Treatment Centre is moving on 8th December 2021 to Sunderland Royal Hospital

  22. Helping to raise awareness of cancer signs and symptoms within the local BAME community

    Response -

    Members from the Bangladeshi community told us that the subject of cancer was something that wasn’t often talked about within the community and many people had very little awareness of cancer signs and symptoms.