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NHS staff survey results

16/03/2021

Results from the 2020 NHS Staff Survey show sustained improvements at South Tyneside and Sunderland NHS Foundation Trust (STSFT) during an unprecedented year when staff were dealing with the effects of the global pandemic.

Nearly 4,000 employees working across hospital and community and support services shared their views and experiences of working at the Trust.

Key highlights show STSFT performing above the national average in the following key areas:

  • Quality of care – staff feeling satisfied with the quality of patient care provided.
  • Safe environment – bullying and harassment - staff feeling able to raise safety concerns and feeling the Trust acts on any concerns raised
  • Equality, diversity and inclusion – staff feeling they are treated fairly at work.

South Tyneside and Sunderland NHS Foundation Trust was created on 1st April 2019 and this is the second staff survey undertaken across the new Trust. Encouragingly, despite the significant challenges seen in the last 12 months of the COVID-19 pandemic, an increasing number of staff would recommend the Trust as a place to work.

Trust leaders will now review the 2020 NHS Staff Survey results in detail to ensure further quality improvements can be made, based on staff feedback, to provide the best possible working environment and experience.

Kath Griffin, Director of Human Resources and Organisational Development at South Tyneside and Sunderland NHS Foundation Trust said: “Listening to our staff is really important to us and I would like to thank all colleagues who took the time to give us their views as part of the 2020 NHS Staff Survey. Given the extremely challenging circumstances they have been working under in the last year it is encouraging that an increased number took the time to give us their views.

“This second set of survey results, following our creation in 2019 enable us to compare these results with last year’s. We can see where we are improving and where we need to improve further. Our staff are our most valuable asset and we know that a happy, healthy and engaged workforce brings many positive benefits, not only for our teams, but for the patients we care for.”

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